Customer

Easy and Secure Online Payments

 

PayDirect and Interac® make online payments easy and secure without a credit card, letting you transfer funds to merchants directly from your online banking, without sending your personal banking information.

If you bank online, you can use PayDirect. We support most major Canadian financial institution’s online banking systems.

It’s secure and completely free to use. You never provide personal or financial information to your suppliers and you eliminate the hassle of sending paper cheques.

Total security through Interac®

We use Interac’s® account-to-account transfer for your payments, the same company that secures debit card transactions for the major Canadian banks. No need to share your sensitive banking information to make direct online transfers to businesses.

Easy to use through online banking

Just follow the instructions from the merchant’s cashier or invoice – select your bank, log in to your online banking, and complete the payment. No need to sign up for an account and remember another password, and a record of all your transactions can be found on your bank statement. 

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Customers — Make payments

  1. Log in to your online banking

  2. Add PayDirect as a payee with the instructions from your invoice.

  3. Transfer funds directly to the merchant from your bank account.

Frequently asked questions

What is PayDirect / PayDirectNow?


PayDirect is a company that enables ecommerce merchants to accept Interac® payments.




Where are you based?


PayDirect is based in Toronto, Ontario, Canada.




What is your address?


PayDirect’s mailing address is 720 King Street West, Suite 815 Toronto, ON M5V2T3




How does the Interac® product work?


PayDirect’s Interac® deposit method is easy to use. Go to a supported merchant’s cashier and select Interac® as your deposit method. Follow the instructions to select your bank, generate your unique deposit details, and then log in to your online banking to send an Interac® e-Transfer.




What currencies are supported?


PayDirect’s Interac® deposit method currently supports CAD.




What countries are supported?


PayDirect’s Interac® deposit method is available within Canada.




Who can use Interac®?


To use PayDirect’s Interac® deposit method, you must be in Canada, be 18 or older, and have a bank account at one of the supported banks.




Do I need an account to use Interac®?


You do not have to sign up for a new account to use PayDirect’s Interac® product. You will send the Interac® e-Transfer using your existing online bank account.




How will the payment appear on my bank statement?


Exact descriptors vary by bank but will always include “PAYDIRECT” and “ETRANSFER” and, in most cases, “INTERAC”. They will also include a reference number.




Are there any fees to use Interac®?


There are no fees to use the Interac® deposit method, however some banks may charge a small fee for the e-Transfer feature.




What is my Interac® limit?


Per transaction limits vary and are dependent on your Interac® e-Transfer limit with your bank. The range is usually $2,500 - $3,000 per day and $10,000 per week.




I sent funds by mistake. How do I get my money back?


Please contact security@paydirectnow.com to resolve the issue.





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720 King Street West, Suite 815

Toronto, ON M5V2T3

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